SHIPPING AND RETURNS
SHIPPING:
All orders placed during a drop will be shipped within 4-10 days. These times may vary by 1-2 days dependent on how heavy traffic is on the day of a release.
All orders placed outside of drop day will be shipped out within 1-3 days. We believe fast shipping is essential to an excellent customer experience.
Pre-Orders are normally shipped 30 business days after the date of order.
RETURNS & EXCHANGES:
Incorrect size or change of mind? No stress. We've got your back. If you would like to exchange your item for a different size, send us an email and we’ll try our best to help you out.
We offer a store credit of the complete cost of item for returns (dependent on the condition of the item)
*Due to high demand and sell out of some products, exchanges may be unavailable.
Please email us at: info@observegallery.com